bj22's Privacy Policy
bj22's transparent commitment to how your personal information is collected, stored, and kept secure.
Introduction & Scope
bj22 places the highest importance on the privacy of platform users. This Privacy Policy ("Policy") describes in detail how the information we collect about you while using bj22's website and related services is processed, where it is stored, and how it is kept secure.
By accessing our website or registering an account, you agree to the terms of this Policy. This Policy may change; in the event of significant changes, we will notify you in a timely manner. The latest version will always be available on this page.
1. Data Collection — What We Need to Know
Registration & Identity Verification Information
When creating an account, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Preferred username and password (encrypted)
- National ID card or passport details for identity verification (where applicable)
Financial Transaction Information
During deposits and withdrawals, we record the necessary payment-related information. When using bj22's accepted payment methods — bKash, Nagad, Rocket, Upay, and bank transfer — the transaction date, amount, and payment reference number are stored. We do not store full card numbers or complete bank account details.
Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Connection date and time (per Bangladesh Standard Time)
- Pages visited and session duration
- Cookies and similar tracking technologies
Gaming Activity Information
Your play history, bet amounts, win/loss records, and time spent on the platform are used to ensure responsible gaming and to provide you with a personalised experience.
2. Use of Collected Information
bj22 uses your information only for legitimate purposes. Your information will not be used for any purpose other than those listed below:
Account Management & Service Delivery
Your information is used to create, verify, and manage your account; to process transactions; and to provide you with uninterrupted access to all platform features.
Security & Fraud Prevention
Your information is analysed to prevent unauthorised access, financial fraud, and money laundering. Your data is kept secure through SSL encryption and advanced security measures.
Customer Service Improvement
Our 24/7 live chat support team may review your account-related information to assist you quickly and effectively. This is done solely for the purpose of improving service quality.
Responsible Gaming Monitoring
By analysing patterns in your gaming activity, we can identify potentially problematic behaviour and take supportive action when needed. For more details, see our Responsible Gaming page.
Communications & Promotional Messages
With your consent, we may send you messages about promotional offers and updates. You may opt out of receiving these messages at any time.
3. Disclosure of Information to Third Parties
bj22 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
Service Provider Partners
Minimum necessary information may be shared with trusted third parties for payment processing, technology infrastructure, and security auditing. These partners are obligated to comply with our privacy standards.
Legal Obligations
Information may be disclosed as required by a court order, a lawful request from a law enforcement authority, or any other legal obligation.
Fraud & Crime Prevention
If suspicious activity related to financial crime, money laundering, or terrorist financing is detected, we have a legal responsibility to provide the relevant information to the appropriate authorities.
4. Cookies & Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. bj22 uses cookies for the following purposes:
- Keeping login sessions active and making re-entry easier
- Remembering language and display preferences
- Analysing and improving platform performance
- Security verification and detection of fraudulent activity
Cookie Control
You can disable cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.
5. Data Storage & Security
Data Protection Technology
bj22 uses industry-standard technology to protect your information:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- Password hashing — your password is never stored in plain text
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
Data Retention Period
We retain your information for as long as your account remains active. Even after account closure, certain information may be retained for a specified period due to legal obligations. After that period, the information is securely deleted.
Response to Data Breaches
In the event of a data breach, we will notify you promptly and take immediate steps to mitigate any damage.
6. Your Rights
As a bj22 user, you have the following rights over your own information:
Right to Access
You may request to know what information we have stored about you.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
You may request the deletion of your information beyond the limits of any legal obligation.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object at any time to the use of your information for marketing purposes.
7. Protection of Minors
bj22 is not a minor-friendly platform — it is an adult platform. Only those aged 21 or older may use this service. We do not knowingly collect information from anyone under the age of 21.
If we suspect that a minor has created an account on our platform, we will immediately close that account and delete any information collected.
8. Policy Changes & Updates
bj22 may update this Privacy Policy from time to time. In the event of significant changes, we will notify you by email or via an in-platform notification.
Continued use of the platform after a revised Policy is published will be considered as your acceptance of those changes. We therefore recommend reviewing this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any rights regarding your information, please contact us:
24/7 direct assistance — in Bengali and English
[email protected]
7 days a week, 24 hours a day — Bangladesh Standard Time (BST, UTC+6)
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